Category Archives: D. Government

131 — Change your organization

Lindsey Agness

In this episode, I am joined by Lindsey Agness, CEO of The Change Corporation (UK). We discuss her book, Change Your Business with NLP.

Connect with Lindsey at TheChangeCorporation.com Email: [email protected]

Charles G. Chandler, Ph.D. — Host of The Age of Organizational Effectiveness podcast

Reference:

Agness, Lindsey. Change Your Business with NLP: Tools to improve your organization’s performance and get results. Chichester (W. Sussex, UK): Capstone Publishing (A Wiley Company).

121 – Convergence

Deborah Westphal

In this episode, I am joined by Deborah Westphal, author of the book: Convergence: Technology, Business, and the Human-Centric Future. Deborah has been helping major companies craft their approach to a human-centered future for 30 years. She is a passionate humanist, operating in a technology-connected world.

You can connect with Deborah at her website: www.deborahwestphal.com/

Episode Transcript:

Reference:

Westphal, Deborah 2021. Convergence: Technology, Business, and the Human-Centric Future. Los Angeles, CA: The Unnamed Press.

120 – Reconomics

Storm Cunningham

In this episode, I talk with Storm Cunningham, author of the book, Reconomics: The path to resilient prosperity. Storm is the Executive Director of the RECONOMICS Institute in Washington, D.C. (The Society of Revitalization & Resilience Professionals) and editor of REVITALIZATION (The Journal of Economic & Environmental Resilience). He has authored a total of three books (listed in the show notes, below). We discuss his process for the revitalization and renewal of degraded areas in a variety of natural & built environments.

Contact Storm Cunningham at his website: www.stormcunningham.com

Episode Transcript:

References:

Cunningham, Storm 2020. Reconomics: The path to resilient prosperity. Washington, D.C.: Reconomics Institute.

Cunningham, Storm 2008. Rewealth: Stake your claim to the $2 trillion redevelopment trend that’s renewing the world. New York, NY: McGraw-Hill.

Cunningham, Storm 2002. The Restoration Economy: The greatest new growth frontier. San Francisco: Barrett-Koehler Publishers.

115 – Anyone can lead change

Adam Braus

In this episode, I am joined by Adam Braus — an author, consultant, and university professor who lives in San Francisco, California. He focuses on change, innovation, and new forms of leadership. We talk about his recent book, Leading Change at Work, which offers a unique approach to bringing about change (nemawashi). You can find out more about Adam on his website.

Link to Adam’s book>> here.

Reference:

Braus, Adam 2019. Leading Change at Work: The secret structure of change and how everyone can make it happen. San Francisco, CA: Peripatetic Press.

114 – Whispering your organization to health

David Childs

In this episode, I interview David Childs, Ph.D., who is the author of The Organization Whisperer: The 12 Core Actions that Ripple Excellence through your Organization. Join us as we explore key areas of focus for any organization.

The twelve core actions described in the book are:

  1. Communication;
  2. Worth;
  3. Purpose;
  4. Family;
  5. Decisions;
  6. Plan;
  7. Do;
  8. Measure;
  9. Processes;
  10. Resources;
  11. Relationships; and
  12. Habit.

This episode was first broadcast in November 2017 as Episode 083.

Charles G. Chandler, Ph.D.

Links to resources mentioned in this episode:

The Organization Whisperer (the website)
The Organization Whisperer (the book, on Amazon.com)
Organization Diagnostic Tool

103 – Adopting a collaborative stance

Paul Skinner

In this episode, I welcome a guest author from the UK to the podcast. Paul Skinner is the author of Collaborative Advantage: How collaboration beats competition as a strategy for success. Paul believes that collaboration is a worthwhile stance because most value is necessarily created by the customer (and other stakeholders), and co-creation of value with others can provide a winning strategy and a new path to organizational growth.

In addition to writing and speaking about Collaborative Advantage, Paul is the founder of the Agency of the Future, which helps clients create collaborative advantage to drive their own organizational success. He is also the founder of the social enterprise Pimp My Cause, which brings together marketers and good causes to create transformational pro bono projects for social good. In his book, Paul presents Collaborative Advantage as a radical alternative to the conventional goal of competitive advantage. Join this episode to gain an overview of Paul’s fascinating book.

You can connect with Paul on LinkedIn, or at the Agency of the Future (www.theaof.com) or Pimp My Cause (www.pimpmycause.org).

Charles G. Chandler, Ph.D.

Reference:

Skinner, Paul. 2018. Collaborative Advantage: How collaboration beats competition as a strategy for success. London, UK: Robinson – an imprint of Little, Brown Book Group.

083 – The Organization Whisperer

David Childs

In this episode, I interview David Childs, Ph.D., who is the author of The Organization Whisperer: The 12 Core Actions that Ripple Excellence through your Organization. Join us as we explore key areas of focus for any organization.

The twelve core actions described in the book are:

    1. Communication;
    2. Worth;
    3. Purpose;
    4. Family;
    5. Decisions;
    6. Plan;
    7. Do;
    8. Measure;
    9. Processes;
    10. Resources;
    11. Relationships; and
    12. Habit.

Charles G. Chandler, Ph.D.

Links to resources mentioned in this episode:

The Organization Whisperer (the website)
The Organization Whisperer (the book, on Amazon.com)
Organization Diagnostic Tool

047 – Water & Sewer Management (rerun)

Kerrville water treatment plant, which draws from the Guadalupe River
Kerrville water treatment plant, which draws from the Guadalupe River

In this episode I visit the City of Kerrville (Texas) to discuss the management of water and sewer services with Ms. Kristine Day (Deputy City Manager) and Mr. Stuart Barron (Director of Public Works).

Website for further information:
City of Kerrville: http://kerrvilletx.gov/index.aspx?NID=80

Charles G. Chandler, Ph.D.
[email protected]

046 Library management (rerun)

IMG_0514[1]In this episode, I interview Ms. Laura Bechtel, Library Director at the Butt-Holdsworth Memorial Library (Kerrville, Texas) to discuss the concept of excellence in library management, and what it means to be an effective library.

Charles G. Chandler, Ph.D.
[email protected]

Website for reference: Butt-Holdsworth Library

039 Airport management (rerun)

IMG_0484[1]In this podcast (originally broadcast in February 2016), I interview three guests regarding airport management. This was our first podcast exploring government agencies. Specific airports mentioned include the Kerrville Municipal Airport (KERV – Kerrville, TX), Stinson Municipal Airport (KSSF – San Antonio, TX), and Gillespie County Airport (T82 – Fredericksburg, TX).

Guests on this episode include Mr. Fred Vogt (airport consultant), Mr. Morris Martin (airport manager, KSSF), and Mr. Roger Hansen (airport manager, T82).

Websites for reference:
KERV: http://www.co.kerr.tx.us/airport/
KSSF: http://www.sanantonio.gov/SSF.aspx
T82: http://www.gillespiecounty.org/default.aspx?name=airport

Charles G. Chandler, Ph.D.
[email protected]