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In this episode, I interview Ms. Lee Caraher, CEO of Double-Forte, a public relations and marketing services firm with offices in San Francisco, New York, and Boston. Lee has written a book entitled, Millennials & Management: The Essential Guide to Making it Work at Work. The book offers practical advice on managing the culture clashes and performance problems of the modern office, where millennials are a growing cohort.

Charles G. Chandler, Ph.D.
[email protected]

Reference:
Caraher L. 2015. Millennials & Management: The Essential Guide to Making it Work at Work. Brookline, MA: bibliomotion.

Amazon link:

 

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In this episode, I interview Ankit Patel, Managing Director at The Lean Way Consulting. Ankit is an entrepreneur and Lean Six Sigma expert who I have come to know through a mutual acquaintance. I asked Ankit to come on the show to provide a view on how ‘quality’ can improve organizational performance, including efficiency and effectiveness.

I have titled this episode “Does ‘quality’ improve effectiveness?” The quick answer is “yes and no”. While quality is mostly about internal efficiency improvements, including reducing waste and defects in processes, a proper determination of “the voice of the customer” can have an impact on effectiveness.

You can connect with Ankit at his company website >> here

Charles G. Chandler, Ph.D.
[email protected]

Podcast: Play in new window | Download

In this episode, I interview Mr. Ankit Patel, Managing Director at The Lean Way Consulting. Ankit is an entrepreneur and Lean Six Sigma expert who I have come to know through a mutual acquaintance. I asked Ankit to come on the show to provide a view on how ‘quality’ can improve organizational performance, including efficiency and effectiveness.

I have titled this episode “Does ‘quality’ improve effectiveness?” The quick answer is “yes and no”. While quality is mostly about internal efficiency improvements, including reducing waste and defects in processes, a proper determination of “the voice of the customer” can have an impact on effectiveness.

You can connect with Ankit at his company website >> here.

Charles G. Chandler, Ph.D.
[email protected]

Podcast: Play in new window | Download

In this episode, I interview Ms. Lee Caraher, CEO of Double-Forte, a public relations and marketing services firm with offices in San Francisco, New York, and Boston. Lee has written a book entitled, Millennials & Management: The Essential Guide to Making it Work at Work. The book offers practical advice on managing the culture clashes and performance problems of the modern office, where millennials are a growing cohort.

Charles G. Chandler, Ph.D.
[email protected]

Reference:
Caraher L. 2015. Millennials & Management: The Essential Guide to Making it Work at Work. Brookline, MA: bibliomotion.

Amazon link: